1. Introduction
Ojisan Puffy ("we," "us," or "our") operates as a café specializing in Japanese cheesecake and offering a range of hot and cold beverages. This Privacy Policy outlines how we collect, use, and protect your personal information when you access or use our website and mobile application (the "Service"). By using our Service, you agree to the practices described in this Privacy Policy.
2. Information We Collect
- Personal Information: We collect personal information such as your name, phone number, email address, and postal addresses when you register or log in to our Service. This information is essential for order processing, delivering products, and communicating with you.
- Usage Data: We collect information about how you interact with our Service, including your browsing behavior, pages visited, and other analytics data to enhance your user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your experience, personalize content, and analyze site usage. Cookies help us remember your preferences and enable features like the rewards points system.
3. How We Use Your Information
- Service Provision: Your personal information is used to process orders, deliver products, and manage your account.
- Communication: We may send you promotional emails, order updates, and information about new products or services.
- Advertising: With your consent, we may use your contact information for targeted advertising and promotional campaigns.
- Rewards Program: We track your purchases to award points as part of our loyalty rewards program.
- Analytics and Improvements: We analyze usage data to improve our Service, enhance customer experience, and develop new features.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist with services such as payment processing, order fulfillment, and advertising.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to governmental requests.
5. Your Rights
- Access and Correction: You have the right to access and update your personal information. Changes can be made through your account settings or by contacting us.
- Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe link in our emails or updating your preferences in your account.
- Data Deletion: You can request the deletion of your personal information, subject to legal obligations we may have to retain it.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Cookies and Tracking
You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Service, including the rewards program and other features.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated by posting the new policy on our website or through email. Your continued use of the Service after any updates constitutes your acceptance of the revised policy.
